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Millstar Electronic Publishing Group is changing the future of client to product contact. INetU is helping Millstar accomplish this by providing a stable, reliable Web hosting environment that ensures they can successfully do business.

Based in Wynnewood, Pennsylvania, Millstar aggressively targets manufacturers and distributors with annual revenues between 2 and 10 million dollars that are seeking to widen their B2B customer's exposure to their product lines and information. The company offers manufacturers and distributors an efficient and uniquely interactive method for managing and distributing their product information to the businesses looking to make a purchase.

The Millstar team has nearly a decade of experience in technology, manufacturing and distribution, electronic publishing, database structure and software implementation.

"INetU is integral in our success. INetU's performance directly affects our clients and relationships," said Chris Vitale of Millstar.

An example of INetU's performance reinforcing Millstar's ability to serve their clients came recently when the company changed offices and experienced technical difficulties with the Domain Name Servers (DNS) hosted at their own facility.

"We recently moved offices," explains Vitale. "We experienced serious DNS issues with all of the clients we host as well as a slew of other issues. INetU was very willing and able to help. They spent nearly 10 hours on the phone with us over a two day period, helping with both our machines at INetU and our own internal machine for which they had no responsibility.

"As the dust began to settle they were always available to help us through any issue. They became an excellent support function for our entire network. Not only did INetU fulfill their contracted responsibility, they went far beyond it and did so with true concern for our company and our ability to perform for our clients. INetU has been a true partner and not just a service provider."